Kg111 Privacy Policy — Your data is completely safe with us

01 What data we collect

Kg111 collects certain information from users in order to provide its services. This data is either provided directly by you or collected automatically by our platform. kg111 only collects what is necessary — nothing more.

During registration, we collect your name, mobile number, date of birth, and preferred payment method. A national ID card or passport may also be required for KYC verification.

02 How Your Information Is Used

Collected data is used strictly for defined purposes. kg111 never sells your information to third parties or uses it for anything unnecessary. Every piece of data we use has a specific reason behind it, detailed below.

• For creating, verifying, and managing your account.
• To process deposit and withdrawal transactions securely.
• To verify age and identity through the KYC process.
• To prevent fraud, money laundering, and unauthorized account access.
• To assist with customer support and complaint resolution.
• To send relevant bonuses, promotions, and offers (with your consent).
• To enhance platform performance and the overall user experience.
• To fulfill legal obligations and regulatory requirements.

03 Who Your Information Is Shared With

Kg111 does not generally share your personal data with anyone. In limited cases, certain information may be shared with trusted partners to deliver our services. These partners are required to uphold the same privacy standards.

• Payment Gateway: Payment providers such as bKash, Nagad, and Rocket to verify transactions.
• Law enforcement: Information may be disclosed in response to a legal order or judicial directive.
• KYC partner: With licensed organizations for identity verification.
• Technology Service Providers: For server, security, and platform operations.

04 How We Protect Your Information

Kg111 uses industry-leading technology to protect your data. Our servers and databases are secured with multiple layers of protection. Only authorized personnel can access your information, and they are bound by strict confidentiality agreements.

Every transaction and data transfer is secured with 256-bit SSL/TLS encryption. Our systems undergo regular security audits to ensure no vulnerabilities arise.

• 256-bit SSL/TLS encryption — on all data transfers.
• Multi-factor authentication (MFA) support.
• 24/7 real-time cybersecurity monitoring.
• Data stored in an encrypted database.
• Regular security audits and penetration testing.
• Strict data access policy for all staff.

05 Cookie Policy

Kg111 uses cookies to improve your experience on the platform. Cookies are small data files stored in your browser. They are used to remember your login session, save your language preference, and analyze platform performance.

You can disable cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.

• Essential cookies: Required for login sessions and security purposes.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand user behavior and improve the platform.

06 How Long Is Your Information Retained

Kg111 retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal obligations.

• Account data — retained while the account is active.
• Transaction records — retained for up to 5 years (as required by law).
• KYC documents — retained for 3 years after account closure.
• Support chat — up to 1 year.
• Cookie data — cleared at end of session or after 30 days.

07 Your Rights

Under kg111's privacy policy, you have several important rights that you can exercise at any time. To do so, contact our support team and we will respond within 48 hours.

• Right to view the information we hold about you.
• The right to correct inaccurate information.
• Right to request deletion of data that is no longer needed.
• The right to opt out of marketing communications.
• The right to object to how your data is processed.
• Right to receive a copy of your data (portability).

08 Minor Protection

Kg111 is strictly for users aged 18 and above. We do not knowingly collect data from or provide services to minors. Age is verified at registration, and KYC documents may be requested if there is any doubt.

If we are notified that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

09 Policy Updates

Kg111 may update this privacy policy from time to time. If any significant changes are made, you will be notified via the platform or your registered mobile number. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the most recent change. We recommend checking this page regularly.

10 Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please reach out to us directly. Our dedicated data protection team will respond within 48 hours.